Housing association, New Charter Housing Trust has been rewarded for its continued excellence in customer service. After a recent assessment, the Tameside-Based group has received the ‘Customer Service Excellence’ accreditation mark, achieving 100 per cent across all areas. The accreditation is a stamp of approval to show that New Charter is carrying out the highest level of service to customers. During the review, New Charter performed to the highest possible standard in three areas; involving and engaging customers, community regeneration and partnership working. Read more here.
I'm not sure if the residents of Lockingate Street would agree with New Charter receiving the ‘Customer Service Excellence’ accreditation mark because from what I hear, New Charter are not doing all they could to help resolve the problem of unsightly trailers and cars only fit for the scrap yard which are blighting the neighbourhood. Tameside Citizen
The images above are the latest in from Lockingate Street.