It seems that we are to admire New Charter and their enlightened policy of training their staff in how to deal with distraught tenants while at the same time helping these tenants of theirs. Remember CEO Ian Munro castigating the "Bedroom tax"?
Well, don't hold your breath. Ask New Charter tenant "Jane Doe" who does not wish to be identified. She was interviewed by me.
Faced with the bed room tax she obtained a transfer from New Charter's Crowhill estate to Ashton's West End. Leaving a two storey house for a single bedroom flat.....And incurring a bill of over £1200! This included a bill for £500 for a full house clearance
Although her tenancy was due to end on Monday 9th September at 12 noon the locks were changed on the preceding Friday preventing access and thus causing Jane to be unable to empty or tidy the house. She was eventually given access TO REMOVE HER OWN PROPERTY on the Monday at 12-15 PM. for three hours. She was unable to remove it all and so was charged for a house clearance and alleged damage to doors and fixtures. This was for a house which was first rented by her family in the pre-New Charter era of Tameside council.
A house now owned by a charity whose aims include
PROVIDING HOMES OR HOSTELS AND ANY ASSOCIATED AMENITIES, SERVICES, ADVICE OR ASSISTANCE FOR
PERSONS IN NECESSITOUS CIRCUMSTANCES WITH THE OBJECT OF RELIEVING POVERTY AND IMPROVING THE
CONDITIONS OF LIFE FOR THE PUBLIC BENEFIT.
Relieving poverty at £1200 a throw?
Perhaps Jane can get some replacement furniture here:...Furniture